All orders are shipped from our warehouse in North Haven, Connecticut.
We offer Free UPS Ground shipping (both ways) on U.S. orders over $99. Orders ship within 1-2 business days. You have 60 days to return your item for any reason. It's easy to print free return labels at floto.com/easy
Phone operators are available 7 days a week - from 8 a.m. to 12 midnight EST to answer any questions along the way. You can call 1-800-276-2717
Please add 3-4 days to transit time for monogramming.
Most orders ship UPS Ground within 1-2 business days.
UPS Ground averages 1-2 business days in the Northeast, 3 days to the MidWest and up to 5 days to destinations on the West Coast.
UPS - 4-5 days on average. $35.
Canada - UPS - 3-4 days on average. $18.
Duties and Taxes - you are responsible for duties and taxes that may be imposed by your country + any fees charged by DHL/ UPS / USPS to clear your parcel in customs. If you are shipping abroad please consider this in your purchase decision.
If a Floto leather bag, wallet, or accessory is out of stock you can Pre-Order or request a In Stock Reminder update. You can find the expected arrival date of the shipment at the Help Desk home page
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.