U.S. + International Shipping
Due to the high volume all carriers are experiencing shipping delays. For best results follow these cutoffs:
December 15th - Order by 12 p.m. noon EST and select Free UPS Ground
December 17th - Order by 12 p.m. noon EST and select UPS 2 Day
December 20th - Order by 12 p.m. noon EST and select UPS Overnight
MONOGRAM ORDERS: Add + 2-3 business days transit time for monogram orders. After December 14th we cannot guarantee Christmas delivery for monogram orders.
Extended Holiday Returns - you have until January 31st, 2022 to return your item. Monogrammed items are not returnable.
Ships from U.S.A.
All orders are shipped from our warehouse in North Haven, Connecticut.
Fast & Free Shipping
We offer Free UPS Ground shipping (both ways) on U.S. orders over $99. Orders ship within 1-2 business days. You have 60 days to return your item for any reason. It's easy to print free return labels at floto.com/easy
Phone operators are available 7 days a week - from 8 a.m. to 12 midnight EST to answer any questions along the way. You can call 1-800-276-2717
Please add 3-4 days to transit time for monogramming.
Most orders ship UPS Ground within 1-2 business days.
UPS Ground averages 1-2 business days in the Northeast, 3 days to the MidWest and up to 5 days to destinations on the West Coast.
UPS - 4-5 days on average. $35.
Canada - UPS - 3-4 days on average. $18.
Duties and Taxes - you are responsible for duties and taxes that may be imposed by your country + any fees charged by DHL/ UPS / USPS to clear your parcel in customs. If you are shipping abroad please consider this in your purchase decision.
If a Floto leather bag, wallet, or accessory is out of stock you can Pre-Order or request a In Stock Reminder update. You can find the expected arrival date of the shipment at the Help Desk home page