At Floto, we’re committed to giving you an exceptional product that stands up to the top designer brands. Quality, honesty, and tradition drives everything we do. From the first swatch to the final stitch, we take pride in our work at every stage. Our real passion is in the details of the leathercraft itself, based on the same old world traditions of generations past and ensuring the most personal, expert touch.
Sourcing
All of our leather is 100% genuine and sourced from Tuscany’s most famous tanneries. We prefer flexible, full grain Italian leather that is vegetable-tanned through a chemical-free process using natural extracts and oils. The result is a supple and vibrant material that will soften, patina, and develop a warm, silky touch over time. We call this Etruscan-style tanning because the process can be traced back to the Etruscans during the Bronze Age. Many have tried to imitate our timeless styles, but there is no substitute for the world class quality that we source from Tuscany's most famous tanneries.
All of our bags are lined using cotton duck canvas lining that we source from a textile mill in South Carolina. This material is more durable and lightweight than the standard synthetic liners available. As an American brand, it’s important to us that we support domestic manufacturing.
Design
Each Floto design is born in the USA, either in our studio in Brooklyn, NY or our design lab in North Haven, CT. The best ideas go from drawing board to prototype—measured, patterned, and thoughtfully assembled in our lab before being sent off to Florence for production.
Production Process
Every Floto style is a work of art that must go through an intricate series of steps and a number of skilled craftsman before it arrives at your door. One of our handcrafted pieces can pass through up to 28 different workbenches at our Florence, Italy factory.
Cutting
Each leather panel is die cut with a hydraulic press. After cutting, the leather panels are carefully organized and bundled for the next stage.
Skiving
We use the highest quality skiving machines to thin the leather. Thinning the leather is necessary to seamlessly blend parts together and to help reduce the weight of the bag for a sleek and luxurious design. One reason we love using vegetable-tanned leather is that it maintains its durability even after the skiving process.
Assembly
Before being assembled, each piece goes through careful rounds of sanding and edge painting. After drying, the pieces are glued to provide reinforcement and to ensure a straight, beautiful stitch during sewing stages.
Finishing
The sewing and final assembly floor is where each Floto bag gets its final expert touches. Hand and machine sewing, riveting, zipper assembly, and the Floto signature seal.
All orders are shipped from our warehouse in Easton, PA.
U.S. Shipping Policy
We offer Free standard shipping on U.S. orders over $99. Orders ship within 1-2 business days. You have 60 days to return your item for any reason. U.S. return shipping labels cost $8.50. It's easy to print return labels at floto.com/easy
Call Us
Phone operators are available 7 days a week - from 8 a.m. to 12 midnight EST to answer any questions along the way. You can call 1-800-276-2717
Monogram Shipping:
Please add 3-4 days to transit time for monogramming.
Domestic Shipping:
Most orders ship within 1-2 business days.
Standard Shipping averages 1-2 business days in the Northeast, 3 days to the MidWest and up to 5 days to destinations on the West Coast.
Global Shipping:
UPS - 4-5 days on average.
Canada - UPS - 3-4 days on average.
Duties and Taxes - you are responsible for duties and taxes that may be imposed by your country + any fees charged by DHL/ UPS / USPS to clear your parcel in customs. If you are shipping abroad please consider this in your purchase decision.
Backorders:
If a Floto leather bag, wallet, or accessory is out of stock you can Pre-Order or request a In Stock Reminder update. You can find the expected arrival date of the shipment at the Help Desk home page
Return Instructions:
Within 60 days of receipt you can visit floto.com/easyto print a return UPS label and send it back to us for any reason. While the shipping label is free for U.S. orders placed on www.floto.com, there is a restocking fee of $8.50 for returns. The Easy Returns system only works for U.S. orders placed on www.floto.com, for International orders, return shipping is the customer responsibility. You can use any carrier you choose, but we strongly recommend that you get some form of tracking and hold onto it until your return has been received and refund confirmed.
Floto Monogram Return Policy – once you personalize a Floto leather bag, it’s yours and you cannot return it for remorse, however, it is still covered under warranty.
Exchange Instructions:
If you would like to exchange for the same bag or different color please visit floto.com/easyto initiate the exchange and print a return label. Our system will automatically generate a new order that will ship when the return is in transit back to us.
If you would like to exchange for a different style please visit floto.com/easyto print a return label. You can choose to Refund the original order or receive a Store Credit to place a new order for the desired item.
Thank You! Grazie!
Drop Us A Line
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Thanks for contacting us. We'll get back to you as soon as possible.
All of our leather is 100% genuine and sourced from Tuscany’s most famous tanneries. We prefer flexible, full grain Italian leather that is vegetable-tanned through a chemical-free process using natural extracts and oils. The result is a supple and vibrant material that will soften, patina, and develop a warm, silky touch over time. We call this Etruscan-style tanning because the process can be traced back to the Etruscans during the Bronze Age. Many have tried to imitate our timeless styles, but there is no substitute for the world class quality that we source from Tuscany's most famous tanneries.
All of our leather is 100% genuine and sourced from Tuscany’s most famous tanneries. We prefer flexible, full grain Italian leather that is vegetable-tanned through a chemical-free process using natural extracts and oils. The result is a supple and vibrant material that will soften, patina, and develop a warm, silky touch over time. We call this Etruscan-style tanning because the process can be traced back to the Etruscans during the Bronze Age. Many have tried to imitate our timeless styles, but there is no substitute for the world class quality that we source from Tuscany's most famous tanneries.
All of our bags are lined using cotton duck canvas lining that we source from a textile mill in South Carolina. This material is more durable and lightweight than the standard synthetic liners available. As an American brand, it’s important to us that we support domestic manufacturing.
All of our bags are lined using cotton duck canvas lining that we source from a textile mill in South Carolina. This material is more durable and lightweight than the standard synthetic liners available. As an American brand, it’s important to us that we support domestic manufacturing.
Each Floto design is born in the USA, either in our studio in Brooklyn, NY or our design lab in North Haven, CT. The best ideas go from drawing board to prototype—measured, patterned, and thoughtfully assembled in our lab before being sent off to Florence for production.
Each Floto design is born in the USA, either in our studio in Brooklyn, NY or our design lab in North Haven, CT. The best ideas go from drawing board to prototype—measured, patterned, and thoughtfully assembled in our lab before being sent off to Florence for production.
